Update: My ongoing adventure with my 2003 Accord EX V6 Coupe MT - now with new transmission!

  • Thread starter Thread starter Scott MacLean
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Scott MacLean

Nov 17 - Called Dawn Morris, told her what happened. Told her I was tired of
being a guinea pig for their attempts to fix the transmission, and that I
wanted a new (not a remanufactured) transmission ordered and installed in
the car. She agreed, and said she would talk to Vic (service adviser) and
have him call me. Vic calls at 10:30 am and says they have ordered a
transmission from Montreal and expect it to arrive sometime tomorrow.

Nov 18 - Vic calls at 11:30 am, says the transmission is in. Book
appointment for Wednesday morning, says it will take "a day or two."

Nov 19 - Take car in at 8:00 am. Mention the alignment problem.

Nov 20 - Vic calls at 11:30 am, says the car is done and ready to go. I
arrive at 2 pm to pick it up, Joe (shop foreman) says he wants to take a
test drive with me to make sure everything is OK. Dawn Morris comes along
too, she introduces herself and says "glad to meet you" despite the fact I
have met her three times before and talked to her on the phone probably ten
times. As we start out, I can't get car into first gear, it goes past the
synchro, but not into gear. Letting the clutch out makes a grinding noise
and it pops back to neutral. I look at Joe, try it again, and it works fine.
Go out for a test drive, everything seems fine. Get back to the dealership,
Dawn wants me to sign a paper to say that everything was done correctly. She
leaves, saying, "it was nice to finally meet you." Joe leaves. I get in the
car to leave, and the problem with first gear happens again. I sit there and
get it to repeat three more times. I go inside to get Joe. He comes out to
the car, I demonstrate it to him three more times. He says it might be just
that the transmission is brand new out of the crate and needs to "seat" and
that if it continues for any length of time, to bring it back.
 
Damn, you're one annoying customer!




....................
I do not killfile nor use do-not-call lists.
 
Hi,
I'd demand refund or
different car. Talked to Handa regional rep?
That car is not new any more. messed up pretty good. Maybe you have
a bum dealer. Try other one. Let them take it back(even as a trade-in)
and get different car or '04 model. Sounds like the car is cursed.
Tony
 
Hi,
I'd demand refund or
different car. Talked to Handa regional rep?
That car is not new any more. messed up pretty good. Maybe you have
a bum dealer. Try other one. Let them take it back(even as a trade-in)
and get different car or '04 model. Sounds like the car is cursed.
Tony
 
Nov 17 - Called Dawn Morris, told her what happened. Told her I was
tired of being a guinea pig for their attempts to fix the
transmission, and that I wanted a new (not a remanufactured)
transmission ordered and installed in the car. She agreed, and said
she would talk to Vic (service adviser) and have him call me. Vic
calls at 10:30 am and says they have ordered a transmission from
Montreal and expect it to arrive sometime tomorrow.

Nov 18 - Vic calls at 11:30 am, says the transmission is in. Book
appointment for Wednesday morning, says it will take "a day or two."

Nov 19 - Take car in at 8:00 am. Mention the alignment problem.

Nov 20 - Vic calls at 11:30 am, says the car is done and ready to go.
I arrive at 2 pm to pick it up, Joe (shop foreman) says he wants to
take a test drive with me to make sure everything is OK. Dawn Morris
comes along too, she introduces herself and says "glad to meet you"
despite the fact I have met her three times before and talked to her
on the phone probably ten times. As we start out, I can't get car into
first gear, it goes past the synchro, but not into gear. Letting the
clutch out makes a grinding noise and it pops back to neutral. I look
at Joe, try it again, and it works fine. Go out for a test drive,
everything seems fine. Get back to the dealership, Dawn wants me to
sign a paper to say that everything was done correctly. She leaves,
saying, "it was nice to finally meet you." Joe leaves. I get in the
car to leave, and the problem with first gear happens again. I sit
there and get it to repeat three more times. I go inside to get Joe.
He comes out to the car, I demonstrate it to him three more times. He
says it might be just that the transmission is brand new out of the
crate and needs to "seat" and that if it continues for any length of
time, to bring it back.
Click to expand...

Hopefully, you never signed the paper! I would have never left the lot
with the car like that!
 
Nov 17 - Called Dawn Morris, told her what happened. Told her I was
tired of being a guinea pig for their attempts to fix the
transmission, and that I wanted a new (not a remanufactured)
transmission ordered and installed in the car. She agreed, and said
she would talk to Vic (service adviser) and have him call me. Vic
calls at 10:30 am and says they have ordered a transmission from
Montreal and expect it to arrive sometime tomorrow.

Nov 18 - Vic calls at 11:30 am, says the transmission is in. Book
appointment for Wednesday morning, says it will take "a day or two."

Nov 19 - Take car in at 8:00 am. Mention the alignment problem.

Nov 20 - Vic calls at 11:30 am, says the car is done and ready to go.
I arrive at 2 pm to pick it up, Joe (shop foreman) says he wants to
take a test drive with me to make sure everything is OK. Dawn Morris
comes along too, she introduces herself and says "glad to meet you"
despite the fact I have met her three times before and talked to her
on the phone probably ten times. As we start out, I can't get car into
first gear, it goes past the synchro, but not into gear. Letting the
clutch out makes a grinding noise and it pops back to neutral. I look
at Joe, try it again, and it works fine. Go out for a test drive,
everything seems fine. Get back to the dealership, Dawn wants me to
sign a paper to say that everything was done correctly. She leaves,
saying, "it was nice to finally meet you." Joe leaves. I get in the
car to leave, and the problem with first gear happens again. I sit
there and get it to repeat three more times. I go inside to get Joe.
He comes out to the car, I demonstrate it to him three more times. He
says it might be just that the transmission is brand new out of the
crate and needs to "seat" and that if it continues for any length of
time, to bring it back.
Click to expand...

Hopefully, you never signed the paper! I would have never left the lot
with the car like that!
 
Tony Hwang said:
Hi,
I'd demand refund or
different car. Talked to Handa regional rep?
That car is not new any more. messed up pretty good. Maybe you have
a bum dealer. Try other one. Let them take it back(even as a trade-in)
and get different car or '04 model. Sounds like the car is cursed.
Tony
Click to expand...


If Woodbridge Honda is the dealer from Hell.
Mr. MacLean surely is the customer from Heaven.
As I stated earlier -- he is one patient man

The Artful Codger
 
Tony Hwang said:
Hi,
I'd demand refund or
different car. Talked to Handa regional rep?
That car is not new any more. messed up pretty good. Maybe you have
a bum dealer. Try other one. Let them take it back(even as a trade-in)
and get different car or '04 model. Sounds like the car is cursed.
Tony
Click to expand...


If Woodbridge Honda is the dealer from Hell.
Mr. MacLean surely is the customer from Heaven.
As I stated earlier -- he is one patient man

The Artful Codger
 
Hopefully, you never signed the paper! I would have never left the lot
with the car like that!
Click to expand...

It's still under warranty even if he did sign the paper. Signing the
paper in no way relieves the dealership of repairing the problem. I
just hope that signing the paper didn't give the dealership some
hidden advantage if it comes down to lemon-law litigation.
Ron
 
Artfulcodger said:
that fact probably correctly. in there out "seat"


If Woodbridge Honda is the dealer from Hell.
Mr. MacLean surely is the customer from Heaven.
As I stated earlier -- he is one patient man

The Artful Codger
Click to expand...

Patient may be an understatement. Would the lemon law apply in this case?

-Dave
 
Artfulcodger said:
that fact probably correctly. in there out "seat"


If Woodbridge Honda is the dealer from Hell.
Mr. MacLean surely is the customer from Heaven.
As I stated earlier -- he is one patient man

The Artful Codger
Click to expand...

Patient may be an understatement. Would the lemon law apply in this case?

-Dave
 
Scott MacLean said:
Nov 17 - Called Dawn Morris, told her what happened. Told her I was tired of
being a guinea pig for their attempts to fix the transmission, and that I
wanted a new (not a remanufactured) transmission ordered and installed in
the car. She agreed, and said she would talk to Vic (service adviser) and
have him call me. Vic calls at 10:30 am and says they have ordered a
transmission from Montreal and expect it to arrive sometime tomorrow.

Nov 18 - Vic calls at 11:30 am, says the transmission is in. Book
appointment for Wednesday morning, says it will take "a day or two."

Nov 19 - Take car in at 8:00 am. Mention the alignment problem.

Nov 20 - Vic calls at 11:30 am, says the car is done and ready to go. I
arrive at 2 pm to pick it up, Joe (shop foreman) says he wants to take a
test drive with me to make sure everything is OK. Dawn Morris comes along
too, she introduces herself and says "glad to meet you" despite the fact I
have met her three times before and talked to her on the phone probably ten
times. As we start out, I can't get car into first gear, it goes past the
synchro, but not into gear. Letting the clutch out makes a grinding noise
and it pops back to neutral. I look at Joe, try it again, and it works fine.
Go out for a test drive, everything seems fine. Get back to the dealership,
Dawn wants me to sign a paper to say that everything was done correctly. She
leaves, saying, "it was nice to finally meet you." Joe leaves. I get in the
car to leave, and the problem with first gear happens again. I sit there and
get it to repeat three more times. I go inside to get Joe. He comes out to
the car, I demonstrate it to him three more times. He says it might be just
that the transmission is brand new out of the crate and needs to "seat" and
that if it continues for any length of time, to bring it back.
Click to expand...

Reminds me of Chevy dealers when I drove Corvettes 30 years ago. I would
write (not call) Honda a letter with blow by blow details. Given the
limited production (supposed to be) of the V6 manual Accord, I cannot
understand the lousy quality and even worse dealer service.
 
Scott MacLean said:
Nov 17 - Called Dawn Morris, told her what happened. Told her I was tired of
being a guinea pig for their attempts to fix the transmission, and that I
wanted a new (not a remanufactured) transmission ordered and installed in
the car. She agreed, and said she would talk to Vic (service adviser) and
have him call me. Vic calls at 10:30 am and says they have ordered a
transmission from Montreal and expect it to arrive sometime tomorrow.

Nov 18 - Vic calls at 11:30 am, says the transmission is in. Book
appointment for Wednesday morning, says it will take "a day or two."

Nov 19 - Take car in at 8:00 am. Mention the alignment problem.

Nov 20 - Vic calls at 11:30 am, says the car is done and ready to go. I
arrive at 2 pm to pick it up, Joe (shop foreman) says he wants to take a
test drive with me to make sure everything is OK. Dawn Morris comes along
too, she introduces herself and says "glad to meet you" despite the fact I
have met her three times before and talked to her on the phone probably ten
times. As we start out, I can't get car into first gear, it goes past the
synchro, but not into gear. Letting the clutch out makes a grinding noise
and it pops back to neutral. I look at Joe, try it again, and it works fine.
Go out for a test drive, everything seems fine. Get back to the dealership,
Dawn wants me to sign a paper to say that everything was done correctly. She
leaves, saying, "it was nice to finally meet you." Joe leaves. I get in the
car to leave, and the problem with first gear happens again. I sit there and
get it to repeat three more times. I go inside to get Joe. He comes out to
the car, I demonstrate it to him three more times. He says it might be just
that the transmission is brand new out of the crate and needs to "seat" and
that if it continues for any length of time, to bring it back.
Click to expand...

Reminds me of Chevy dealers when I drove Corvettes 30 years ago. I would
write (not call) Honda a letter with blow by blow details. Given the
limited production (supposed to be) of the V6 manual Accord, I cannot
understand the lousy quality and even worse dealer service.
 
Why, because I expect my brand new car to actually work like it is supposed
to, and have things like, say, a reverse gear in the transmission that works
more than one try out of 30?
 
You are going to have problems. My 2002 Accord creaks when I go down
the ramp in a parking garage, it was assembled in Ohio.
Click to expand...

My 2000 Accord was assembled in Japan, and the front end squeaks/creaks
when going over speed humps. It has 32K miles on the clock.

It's intermittent enough that I can't reproduce it for the service
manager, but it's still under warranty and I'd like to have it fixed.
But like you said, it's not a big deal at all.
 
You are going to have problems. My 2002 Accord creaks when I go down
the ramp in a parking garage, it was assembled in Ohio.
Click to expand...

My 2000 Accord was assembled in Japan, and the front end squeaks/creaks
when going over speed humps. It has 32K miles on the clock.

It's intermittent enough that I can't reproduce it for the service
manager, but it's still under warranty and I'd like to have it fixed.
But like you said, it's not a big deal at all.
 
I understand this (and the previous post). The transmission was (and still
is) a big deal. The creak, is not, functionally, a huge thing - but it was
driving me nuts. If the car was in motion, the car was creaking, constantly,
all the time. In any case, they found and fixed the creak (a broken spot
weld). The brand new transmission has problems with the first gear syncro.
Being that the original transmission also had syncro problems, I wonder if
this is going to be something that shows up more often than not in the model
year?
 
I understand this (and the previous post). The transmission was (and still
is) a big deal. The creak, is not, functionally, a huge thing - but it was
driving me nuts. If the car was in motion, the car was creaking, constantly,
all the time. In any case, they found and fixed the creak (a broken spot
weld). The brand new transmission has problems with the first gear syncro.
Being that the original transmission also had syncro problems, I wonder if
this is going to be something that shows up more often than not in the model
year?
 
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