Norm Reeves Honda of Huntington Beach, CA Did Me Wrong

Discussion in 'General Motoring' started by Will Haney, Mar 4, 2004.

  1. Will Haney

    Will Haney Guest

    My wife and I bought a brand new 2000 Honda Odyssey from Norm Reeves
    Honda of Huntington Beach, CA. One day we received a letter from Honda
    explaining that the transmission was defective and that the
    transmission warranty would be extended to 100,000 miles and 7 years.
    Great! Sure enough, this year, 2004, the transmission started acting
    up. I called Norm Reeves, my dealer, and was informed that not only
    would they not look at it on a Saturday they would not repair it on a
    Saturday. Furthermore, Norm Reeves Honda would require 4 days, or
    more, to repair it. Well, surely they would supply me with a loaner
    until the repairs had been completed, since it was they who had sold
    me the defective van. I talked to everyone that I could; no one would
    help me. I would have to rent a car for the full time the Odyssey was
    in the shop. No guarantees how long that would be. I then started
    sending emails to Norm Reeves () , 20 in all,
    asking for someone to contact me. I did not get one response. That is
    why I find myself here to tell anyone who would listen.

    DON'T BUY CARS FROM HONDA AND ESPECIALLY NOT FROM NORM REEVES HONDA OF
    HUNTINGTON BEACH, CA.

    Next time it'll be a Toyota.

    http://www.willhaney.com/NormReeves/
     
    Will Haney, Mar 4, 2004
    #1
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