E
expensive
I'm very angry. And for good cause.
While zooming along the freeway in my '81 Honda (my second Honda, which
has 109,000 miles on it), I suddenly lost power. After a $100 tow, the
Honda mechanic replaced the igniter. I didn't know what it was, so it
was explained to me that it replaces the points.
Okay, so the repair bill was $193 for just the part! It's a little
sucka that ain't much bigger than your average rotor. After getting
home, I took the old igniter and pulled off a little cap to see what
was inside. Just a few electronic components not much unlike the kind
I see in computers.
The whole gizmo with the cap on weighs 1.25 ounces. Comparing with my
notebook computer at 7 pounds, that's 7 pounds times 16 ounces = 112
ounces; divided by 1.25 ounces I get a factor of close to 90. 90 times
$193 comes to approximately $17,000.
That's pretty astounding. And I thought Apple computers were
expensive! Listen, my Apple notebook, a marvel of miniaturization, was
$2,400. Dividing $2,400 by 90 I get about $27, which seems like a
reasonable price for the part.
So how does Honda figure they can both sell outrageously expensive
parts like this while, at the same time, keep customers? I went into
the sales room and confronted the sales manager with the part and the
price. He simply laughed.
There is no way I will ever buy another Honda. I don't care what the
price is for parts for the next car (my last car, when I retire), Honda
is not on my shopping list. And something the manufacturer does not
count on... I will carry that part on my dashboard as a conversation
piece. I should be able to turn a few people away from Honda with it.
It shouldn't make much of a dent in Honda's sales, but, as everyone
knows, the landscape is littered with the corpses of companies that
abused their customers.
$193 for a $27 part, indeed! That's abusive!
While zooming along the freeway in my '81 Honda (my second Honda, which
has 109,000 miles on it), I suddenly lost power. After a $100 tow, the
Honda mechanic replaced the igniter. I didn't know what it was, so it
was explained to me that it replaces the points.
Okay, so the repair bill was $193 for just the part! It's a little
sucka that ain't much bigger than your average rotor. After getting
home, I took the old igniter and pulled off a little cap to see what
was inside. Just a few electronic components not much unlike the kind
I see in computers.
The whole gizmo with the cap on weighs 1.25 ounces. Comparing with my
notebook computer at 7 pounds, that's 7 pounds times 16 ounces = 112
ounces; divided by 1.25 ounces I get a factor of close to 90. 90 times
$193 comes to approximately $17,000.
That's pretty astounding. And I thought Apple computers were
expensive! Listen, my Apple notebook, a marvel of miniaturization, was
$2,400. Dividing $2,400 by 90 I get about $27, which seems like a
reasonable price for the part.
So how does Honda figure they can both sell outrageously expensive
parts like this while, at the same time, keep customers? I went into
the sales room and confronted the sales manager with the part and the
price. He simply laughed.
There is no way I will ever buy another Honda. I don't care what the
price is for parts for the next car (my last car, when I retire), Honda
is not on my shopping list. And something the manufacturer does not
count on... I will carry that part on my dashboard as a conversation
piece. I should be able to turn a few people away from Honda with it.
It shouldn't make much of a dent in Honda's sales, but, as everyone
knows, the landscape is littered with the corpses of companies that
abused their customers.
$193 for a $27 part, indeed! That's abusive!