Anyone get a recall notice yet?

Discussion in 'General Motoring' started by Robert Barr, Oct 8, 2007.

  1. Robert Barr

    Robert Barr Guest

    I have a 2006 Civic, and I was wondering if/when the recall notices go
    out. It's been a while now since this was announced, and I don't
    remember if it involves ALL Civics (06-07) or just some. I'm not too
    concerned about the wheel coming off, but I'd like to get it (the
    repair) over with.
     
    Robert Barr, Oct 8, 2007
    #1
  2. Robert Barr

    Tegger Guest



    Below is the text of the recall notice. The recall only involves Civics
    within a certain VIN range. If you do not receive the notice, either
    Honda can't find you or your car is not suject to the recall. Call your
    local Honda dealer to be sure.
    ---------------------

    September 2007

    *Safety Recall: ABS Wheel Sensor O-Ring Inspection*

    Dear Civic Owner:
    This notice is sent to you in accordance with the
    requirements of the National Traffic and Motor Vehicle
    Safety Act.

    *What is the reason for this notice?*
    Honda Motor Co., Ltd. has decided that a defect related to
    motor vehicle safety exists in certain 2006-07 model year
    Civic vehicles equipped with the anti-lock brake systems
    (ABS). The ABS module uses wheel speed sensors
    located on each wheel hub assembly. Some wheel
    sensors may have been improperly installed and do not
    seal the hub assembly. Water may enter the hub
    assembly and damage the wheel bearing. In areas where
    road salt is used, the wheel bearings may corrode, which
    may cause the wheel to separate and fall off, increasing
    the risk of a crash.

    *What should you do?*
    Call any authorized Honda dealer and make an
    appointment to have your vehicle repaired. The dealer will
    inspect and replace the rear ABS sensor and wheel
    bearing if necessary. This work will be done, free of
    charge. Please plan to leave your vehicle at least half a
    day to allow the dealer flexibility in scheduling.

    *Who to contact if you experience problems.*
    If you are not satisfied with the service you receive
    from your Honda dealer, you may write to:
    American Honda Motor Co., Inc.
    Honda Automobile Customer Service
    Mail Stop 500-2N-7A
    1919 Torrance Blvd.
    Torrance, CA 90501-2746

    If you believe that American Honda or the dealer has
    failed or is unable to remedy the defect in your vehicle,
    without charge, within a reasonable period of time (60
    days from the date you first contact the dealer for a repair
    appointment), you may submit a complaint to:
    Administrator
    National Highway Traffic Safety Administration
    1200 New Jersey Avenue, SE
    Washington, DC 20590
    You can also call the toll-free Safety Hotline at
    (888) 327-4236 (TTY [800] 424-9153), or go to
    www.safercar.gov.

    *What to do if you feel this notice is in error.*
    Our records show that you are the current owner or lessee
    of a 2006 or 2007 Civic involved in this campaign. If this is
    not the case, or the name/address information is not
    correct, please fill out and return the enclosed, postagepaid
    Information Change Card. We will then update our
    records.
    Lessor Information
    Federal law requires that any vehicle lessor receiving this
    recall notice must forward a copy of this notice to the
    lessee within 10 days.

    *If you have questions.*
    If you have any questions about this notice, or need
    assistance with locating a Honda dealer, please call
    Honda Automobile Customer Service at (800) 999-1009.

    We apologize for any inconvenience this campaign may
    cause you.
    Sincerely,
    American Honda Motor Co., Inc.
    Honda Automobile Division
     
    Tegger, Oct 8, 2007
    #2
  3. Robert Barr

    Matt Ion Guest

    Have your VIN handy when you call the dealer, and he can plug it in and
    see if your car is in the recall series. Or just drop by your dealer's
    service department, and they can look it up.
     
    Matt Ion, Oct 8, 2007
    #3
  4. Robert Barr

    Jeff Guest

    Matt Ion wrote:

    If you call the dealer with your VIN or visit the dealer's service
    center, you should be able to find out if your car is involved in any
    recall, not just this one.

    In addition, you can go to this web site and follow the links to call
    American Honda Motor Co or go to the owner's page to find out about
    recalls affecting a particular Honda vehicle.

    <http://automobiles.honda.com/information/customer-relations.aspx>

    Jeff
     
    Jeff, Oct 10, 2007
    #4
  5. Robert Barr

    Joe Guest

    I got one last week. I am waiting until my oil change is due to have the
    work done. Should be a few more weeks.
     
    Joe, Oct 10, 2007
    #5
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