Any feedback on Koons Honda in Manassas?

Tony Karp

Usenet Archive
Joined
Feb 11, 2004
Messages
4
Reaction score
0
We're about to buy a 2004 Element from Koons Honda in Manassas.

Any opinions, pro or con, on this dealer?
 
Does a black own the dealership?

How to turn off 'Maintenance Required" light:

1. Hold trip/reset button on dash
2. Turn key to "ON" or start engine
3. Hold button til light goes out
 
Subject: Any feedback on Koons Honda in Manassas?

NNTP-Posting-Date: Wed, 11 Feb 2004 10:48:21 PST

We're about to buy a 2004 Element from Koons Honda in Manassas.

Any opinions, pro or con, on this dealer?

I live less than 10 miles from them, but I bought my Civic si from Hendrick Honda in Woodbridge.

Partly because I paid $2200 for the same car & partly because I found the salesdrones at Koons to be stuck in the 1950s, i.e. directing all of their questions/comments to my boyfriend even after we explained that we were shopping for a car for me & that I would be the one choosing & paying for the car.

And I drive the 45-60 minutes to Woodbridge for service because the one time that I took it to Koons for service (ECU died in rush hour traffic in front of Chipotle) it took them a week for fix the car, they scratched it & it had to go back twice because they did not program it properly.

Of course, if you are a guy-person they might treat you a little better.

Robyn
 
Partly because I paid $2200 for the same car & partly because I found the

Whoops -- $2200 LESS for the same car:)
Robyn Lori Rosenthal
Sterling Cotons and Park Place Grooming
Sterling, VA USA
 
Robyn said:
I live less than 10 miles from them, but I bought my Civic si from Hendrick Honda in Woodbridge.

Partly because I paid $2200 for the same car & partly because I found the salesdrones at Koons to be stuck in the 1950s, i.e. directing all of their questions/comments to my boyfriend even after we explained that we were shopping for a car for me & that I would be the one choosing & paying for the car.

And I drive the 45-60 minutes to Woodbridge for service because the one time that I took it to Koons for service (ECU died in rush hour traffic in front of Chipotle) it took them a week for fix the car, they scratched it & it had to go back twice because they did not program it properly.

Of course, if you are a guy-person they might treat you a little better.

Robyn

Robin,

You'll love this article:

http://www.insidercarsecrets.com/women.html

'Curly'
 
I live less than 10 miles from them, but I bought my Civic si from Hendrick Honda in Woodbridge.

Partly because I paid $2200 for the same car & partly because I found the salesdrones at Koons to be stuck in the 1950s, i.e. directing all of their questions/comments to my boyfriend even after we explained that we were shopping for a car for me & that I would be the one choosing & paying for the car.

And I drive the 45-60 minutes to Woodbridge for service because the one time that I took it to Koons for service (ECU died in rush hour traffic in front of Chipotle) it took them a week for fix the car, they scratched it & it had to go back twice because they did not program it properly.

Of course, if you are a guy-person they might treat you a little better.

The car we're looking for -- Element EX, 4WD, side airbags -- is not that easy to find. I checked the online inventory at Hendricks and they don't have one, but Koons does.

We're closing on a house in Haymarket this weekend, so we were going to pick up the Element nearby. We'll need the extra cargo space for running around and picking up stuff for the house.

I'm leery of the service department in any dealership. Every time I go to our local Subaru dealer, they have a different service manager. The only car company I ever got good service from was Saturn, but they've changed and are now just another car company.

So it's going to be an interesting weekend.
 
The car we're looking for -- Element EX, 4WD, side airbags -- is not that easy to find. I checked the online inventory at Hendricks and they don't have one, but Koons does.

Hendricks gave me their demo Element to use a couple of times when my car was in for service & that is one WEIRD vehicle! My boyfriend loved the headroom & the way it rode, but I felt like I was riding in a bus.

I'm leery of the service department in any dealership. Every time I go to our local Subaru dealer, they have a different service manager. The only car company I ever got good service from was Saturn, but they've changed and are now just another car company.

I've had a lot of problems with my si & I am sure that the service guys cringe when they see my name on a ticket, but they have always been 110% awesome.

Hopefully, you will get the same kind of service (but without all the manufacturing boo-boos) from Koons:)Robyn
 
Robin,

You'll love this article:

http://www.insidercarsecrets.com/women.html

'Curly'

<girly mode on> giggle,giggle <girly mode off>

If the salesman from Koons had read that maybe he wouldn't have made the mistake of calling me at work to ask "has Scott decided whether he likes the Cooper or the civic si better."

:)Robyn
 
Tony Karp said:
We're about to buy a 2004 Element from Koons Honda in Manassas.

Any opinions, pro or con, on this dealer?

I don't know how intertwined all the Koons dealerships are, but we had an absolute nightmare dealing with the Koons Mazda store in Marlow Heights MD. First off, every car on the lot had the dreaded second sticker in the window with a $1690 "additional dealer markup" on it. Despite that, we pressed ahead in our quest to buy a Mazda Tribute. We were there for about six hours, and we must have had six different guys paraded in front of us in the finance office trying to get payments down to what we wanted. Each one would start out astronomically high, then work their way to almost what we wanted. The frustration factor was off the chart, so we just tried to get out of there, but they played a pretty good game of "hide the keys" with our trade-in, further delaying things.

It was thoroughly unsatisfying, and we've pledged that if we want to think Mazdas again (we wound up getting a Hyundai Santa Fe), we'll go any distance to get away from Koons, or any dealer that asks for an "additional dealer markup" on its cars.
 
Tony Karp said:
We're about to buy a 2004 Element from Koons Honda in Manassas.

Any opinions, pro or con, on this dealer?

I don't know how intertwined all the Koons dealerships are, but we had an absolute nightmare dealing with the Koons Mazda store in Marlow Heights MD. First off, every car on the lot had the dreaded second sticker in the window with a $1690 "additional dealer markup" on it. Despite that, we pressed ahead in our quest to buy a Mazda Tribute. We were there for about six hours, and we must have had six different guys paraded in front of us in the finance office trying to get payments down to what we wanted. Each one would start out astronomically high, then work their way to almost what we wanted. The frustration factor was off the chart, so we just tried to get out of there, but they played a pretty good game of "hide the keys" with our trade-in, further delaying things.

It was thoroughly unsatisfying, and we've pledged that if we want to think Mazdas again (we wound up getting a Hyundai Santa Fe), we'll go any distance to get away from Koons, or any dealer that asks for an "additional dealer markup" on its cars.
 
Rosenthal in tysons corner was real good to me.

bracky

"Alan J. Claffie" wrote:

"Tony Karp" wrote:

>
> We're about to buy a 2004 Element from Koons Honda in Manassas.
>
> Any opinions, pro or con, on this dealer?

I don't know how intertwined all the Koons dealerships are, but we had an absolute nightmare dealing with the Koons Mazda store in Marlow Heights
MD.
First off, every car on the lot had the dreaded second sticker in the
window
with a $1690 "additional dealer markup" on it. Despite that, we pressed ahead in our quest to buy a Mazda Tribute. We were there for about six hours, and we must have had six different guys paraded in front of us in
the
finance office trying to get payments down to what we wanted. Each one
would
start out astronomically high, then work their way to almost what we
wanted.
The frustration factor was off the chart, so we just tried to get out of there, but they played a pretty good game of "hide the keys" with our trade-in, further delaying things.

It was thoroughly unsatisfying, and we've pledged that if we want to think Mazdas again (we wound up getting a Hyundai Santa Fe), we'll go any
distance
to get away from Koons, or any dealer that asks for an "additional dealer markup" on its cars.
 

Latest threads

Back
Top