NNTP-Posting-Date: Wed, 11 Feb 2004 10:48:21 PST
We're about to buy a 2004 Element from Koons Honda in Manassas.
Any opinions, pro or con, on this dealer?
Robyn said:I live less than 10 miles from them, but I bought my Civic si from Hendrick Honda in Woodbridge.
Partly because I paid $2200 for the same car & partly because I found the salesdrones at Koons to be stuck in the 1950s, i.e. directing all of their questions/comments to my boyfriend even after we explained that we were shopping for a car for me & that I would be the one choosing & paying for the car.
And I drive the 45-60 minutes to Woodbridge for service because the one time that I took it to Koons for service (ECU died in rush hour traffic in front of Chipotle) it took them a week for fix the car, they scratched it & it had to go back twice because they did not program it properly.
Of course, if you are a guy-person they might treat you a little better.
Robyn
I live less than 10 miles from them, but I bought my Civic si from Hendrick Honda in Woodbridge.
Partly because I paid $2200 for the same car & partly because I found the salesdrones at Koons to be stuck in the 1950s, i.e. directing all of their questions/comments to my boyfriend even after we explained that we were shopping for a car for me & that I would be the one choosing & paying for the car.
And I drive the 45-60 minutes to Woodbridge for service because the one time that I took it to Koons for service (ECU died in rush hour traffic in front of Chipotle) it took them a week for fix the car, they scratched it & it had to go back twice because they did not program it properly.
Of course, if you are a guy-person they might treat you a little better.
The car we're looking for -- Element EX, 4WD, side airbags -- is not that easy to find. I checked the online inventory at Hendricks and they don't have one, but Koons does.
I'm leery of the service department in any dealership. Every time I go to our local Subaru dealer, they have a different service manager. The only car company I ever got good service from was Saturn, but they've changed and are now just another car company.
Robin,
You'll love this article:
http://www.insidercarsecrets.com/women.html
'Curly'
Tony Karp said:We're about to buy a 2004 Element from Koons Honda in Manassas.
Any opinions, pro or con, on this dealer?
Tony Karp said:We're about to buy a 2004 Element from Koons Honda in Manassas.
Any opinions, pro or con, on this dealer?
MD."Tony Karp" wrote:
>
> We're about to buy a 2004 Element from Koons Honda in Manassas.
>
> Any opinions, pro or con, on this dealer?
I don't know how intertwined all the Koons dealerships are, but we had an absolute nightmare dealing with the Koons Mazda store in Marlow Heights
windowFirst off, every car on the lot had the dreaded second sticker in the
thewith a $1690 "additional dealer markup" on it. Despite that, we pressed ahead in our quest to buy a Mazda Tribute. We were there for about six hours, and we must have had six different guys paraded in front of us in
wouldfinance office trying to get payments down to what we wanted. Each one
wanted.start out astronomically high, then work their way to almost what we
distanceThe frustration factor was off the chart, so we just tried to get out of there, but they played a pretty good game of "hide the keys" with our trade-in, further delaying things.
It was thoroughly unsatisfying, and we've pledged that if we want to think Mazdas again (we wound up getting a Hyundai Santa Fe), we'll go any
to get away from Koons, or any dealer that asks for an "additional dealer markup" on its cars.