Anti Theft radio 2004 Pilot EX Problem

Discussion in 'Pilot' started by Bobt, Mar 21, 2008.

  1. Bobt

    Bobt Guest

    I left a light on and the battery went dead, thus I have to put the
    codes in for the Nav & Radio.I have the code number and serial number
    for both. The Nav worked first try but the radio keeps coming up with
    an error message.
    Any suggestions?
    Bobt, Mar 21, 2008
  2. Bobt

    Piso Mojado Guest

    What is the error message?
    Piso Mojado, Mar 21, 2008
  3. Bobt

    Bobt Guest

    They are consecutive error messages from 1 to 10 ... then I waited
    with the radio on and tried again .... CODE shows up and I type in the
    5 digit code supplied to me by Honda ..
    Bobt, Mar 21, 2008
  4. Bobt

    motsco_ Guest


    You may continue to have odd electrical problems if you don't disconnect
    the battery for 20 seconds and start all over. Hondas get scrambled good
    when the power goes really low.

    motsco_, Mar 22, 2008
  5. Bobt

    rfarrar Guest

    Recently, I had a similar problem with the radio in my 92 Accord Ex. I
    finally had to remove the negative lead to the battery, wait 3 or 4
    minutes, re-attach the lead. Then the radio would accept the code numbers.
    rfarrar, Mar 22, 2008
  6. Bobt

    Bobt Guest

    Thanks .. I now have the battery totally disconnected and in about an
    hour I'll try it again. I have gone over my dealer paperwork and
    definitely have the supplied code from when I bought it. Plus they put
    a sticker in the glovebox with the code on it. I'll try again ..
    Bobt, Mar 22, 2008
  7. Bobt

    Bobt Guest

    OK ... tried everything but it still rejects the code with err1 and up
    from there.... I am wondering if Honda supplied the wrong
    code ??????????
    Bobt, Mar 22, 2008
  8. Bobt

    motsco_ Guest


    That may be the radio's SERIAL NUMBER on the sticker. Did you read your
    owner's manual?

    motsco_, Mar 22, 2008
  9. Bobt

    Bobt Guest

    the serial number is about 9 digits long .. the code is 5 ... Plus the
    serial number has numbers over 6 in it ..
    Yes I've read the manual and everything online ... I've pulled the
    battery cables off numerous times. I was able to enter the code for
    the GPS which worked fine .. but not the radio ..
    Very frustrating !!
    Bobt, Mar 22, 2008
  10. Bobt

    motsco_ Guest


    I thought the PDI sheets for your PILOT explained how you can determine
    the serial number / theft code for your stereo:

    Maybe the dealer swapped out the stereo for some reason and didn't
    follow procedures for your model . . .
    motsco_, Mar 22, 2008
  11. Bobt

    motsco_ Guest


    For sure it's in the 2002 CR-V PDI sheets:

    You should be able to figure out the CORRECT serial number (on your
    Pilot) if you follow the CR-V instructions...

    motsco_, Mar 22, 2008
  12. Bobt

    Jim Yanik Guest

    I wonder if the radio has been replaced for some reason?
    That would explain the code not working;it doesn't match the unit you have.
    I guess then you would have to remove the radio,read it's serial number,and
    obtain the correct code from a Honda dealer.
    Jim Yanik, Mar 22, 2008
  13. Bobt

    Bobt Guest

    Hi .. I'm the original owner and the dealer noted the radio code on my
    delivery paperwork along with the anti theft stickers in the car ...
    Its a mystery.
    Bobt, Mar 22, 2008
  14. Bobt

    motsco_ Guest


    That's what this PDF document is about . Since about '00, the stereos
    will all tell you their serial number if you apply the trick described
    in the PDI Sheets:
    motsco_, Mar 23, 2008
  15. Bobt

    Bobt Guest

    Thanks Jim ... you were correct, its a different radio .. the dealer
    before delivery must have found a problem and switched in a new
    radio. I'll call them tomorrow ..
    Bobt, Mar 23, 2008
  16. Bobt

    Jim Yanik Guest

    it might have been some optional "better" radio,and the car's paperwork and
    sticker change got forgotten.
    Jim Yanik, Mar 23, 2008
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