All the oil ran out of my new 2007 CR-V !!

Discussion in 'CR-V' started by Chuck Connell, Dec 12, 2006.

  1. Chuck Connell

    E Meyer Guest

    If you are reasonably sure that it never actually ran bone dry, chances are
    that it really wasn't damaged. If they are offering to extend the bumper to
    bumper warranty and not just the engine internals, I would take the
    warranty, it would turn it into the cheapest to maintain car you could get.

    I know, a lot of "if"s. You will need to decide based on how much damage,
    if any, you think was actually done to it.
     
    E Meyer, Dec 15, 2006
    #61
  2. Chuck Connell

    Paul. Guest

    Can you compare the vehicle MPG before and after the incident? If the MPG
    drops, that would be an indication of increased friction due to damage. Or
    it could be colder weather and longer warm up times. Either way, it is a
    possible data point.

    Paul.
    Phoenix, AZ
     
    Paul., Dec 15, 2006
    #62
  3. Chuck Connell

    Paul. Guest

    Can you compare the vehicle MPG before and after the incident? If the MPG
    drops, that would be an indication of increased friction due to damage. Or
    it could be colder weather and longer warm up times. Either way, it is a
    possible data point.

    Paul.
    Phoenix, AZ
     
    Paul., Dec 15, 2006
    #63
  4. Chuck Connell

    Joe LaVigne Guest

    The dealer doesn't work at the factory, and the factory uses machinery for
    most of the work.

    But installing an engine should be doable by any competent mechanic. It
    takes time and work, but it isn't something new to the automotive world.
     
    Joe LaVigne, Dec 15, 2006
    #64
  5. Chuck Connell

    Joe LaVigne Guest

    The dealer doesn't work at the factory, and the factory uses machinery for
    most of the work.

    But installing an engine should be doable by any competent mechanic. It
    takes time and work, but it isn't something new to the automotive world.
     
    Joe LaVigne, Dec 15, 2006
    #65
  6. If there was damage from running dry, it should be apparent in the next
    month (the voice of sad experience!) I undertightened an oil filter when I
    was a kid and by the time the oil light came on - I was on the freeway - the
    damage was done. It was audible as a soft snare drum sound right away and
    progressed to a clear rod knock within a week or two. It seems the indium
    coating on the crank bearings is intolerant of being run dry :-(

    The warranty sounds like a really good deal. If they replace the engine (or
    the car) and the tranny goes out at 70K miles without an extended warranty
    you are on your own. With the warranty, you are covered for engine damage
    and more. It's also a good deal for Honda, since it's "soft" money. Heck, at
    work we accepted 2 years of free tech support for a piece of equipment the
    mfr's contractor botched an upgrade on. A pretty good deal, since the
    support was worth $7500 per year! And it didn't cost the mfr any hard money.
    Life is good....

    Mike
     
    Michael Pardee, Dec 15, 2006
    #66
  7. If there was damage from running dry, it should be apparent in the next
    month (the voice of sad experience!) I undertightened an oil filter when I
    was a kid and by the time the oil light came on - I was on the freeway - the
    damage was done. It was audible as a soft snare drum sound right away and
    progressed to a clear rod knock within a week or two. It seems the indium
    coating on the crank bearings is intolerant of being run dry :-(

    The warranty sounds like a really good deal. If they replace the engine (or
    the car) and the tranny goes out at 70K miles without an extended warranty
    you are on your own. With the warranty, you are covered for engine damage
    and more. It's also a good deal for Honda, since it's "soft" money. Heck, at
    work we accepted 2 years of free tech support for a piece of equipment the
    mfr's contractor botched an upgrade on. A pretty good deal, since the
    support was worth $7500 per year! And it didn't cost the mfr any hard money.
    Life is good....

    Mike
     
    Michael Pardee, Dec 15, 2006
    #67
  8. I have decided to accept the engine repair and the warranty. Here's why...

    - The warranty is a full 7y/100k, not just on the engine. It is the Honda
    Care plan and includes roadside assistance, lodging if I am away from home,
    repair at any US dealership. It is bumper to bumper, but I assume that does
    not include standard wear items, like tires and brake shoes. (They are
    sending me the full contract.)

    - The crankcase capacity is actually 5.3q. I thought it was 4.3. So at its
    worst moment, my engine had 1.3q left in it.

    - I added oil quickly (2 miles, low speed) after the light blinked on. So
    assuming the light is working properly, and warns of low oil pressure, the
    pressure was not low for very long. The light never came on steady.

    - I work near the dealer, so it is easy for me to take the car in again. If
    the car really runs fine for 7 years, I guess it was OK.

    On the other hand... I am disappointed in how the dealer (Herb Chambers,
    Burlington MA) responded to this. The General Manager tried to call me
    once, and left a message. But he never called back again, despite my 3-4
    phone messages to him plus a fax. The dealer should have jumped on this
    problem and done anything reasonable to satisfy the customer. All my
    substantial conversations were with American Honda Corp, and they were very
    responsive.

    Thanks to this list for all the input.

    Chuck Connell
    http://www.chc-3.com -- My home page
     
    Chuck Connell, Dec 15, 2006
    #68
  9. I have decided to accept the engine repair and the warranty. Here's why...

    - The warranty is a full 7y/100k, not just on the engine. It is the Honda
    Care plan and includes roadside assistance, lodging if I am away from home,
    repair at any US dealership. It is bumper to bumper, but I assume that does
    not include standard wear items, like tires and brake shoes. (They are
    sending me the full contract.)

    - The crankcase capacity is actually 5.3q. I thought it was 4.3. So at its
    worst moment, my engine had 1.3q left in it.

    - I added oil quickly (2 miles, low speed) after the light blinked on. So
    assuming the light is working properly, and warns of low oil pressure, the
    pressure was not low for very long. The light never came on steady.

    - I work near the dealer, so it is easy for me to take the car in again. If
    the car really runs fine for 7 years, I guess it was OK.

    On the other hand... I am disappointed in how the dealer (Herb Chambers,
    Burlington MA) responded to this. The General Manager tried to call me
    once, and left a message. But he never called back again, despite my 3-4
    phone messages to him plus a fax. The dealer should have jumped on this
    problem and done anything reasonable to satisfy the customer. All my
    substantial conversations were with American Honda Corp, and they were very
    responsive.

    Thanks to this list for all the input.

    Chuck Connell
    http://www.chc-3.com -- My home page
     
    Chuck Connell, Dec 15, 2006
    #69
  10. Chuck Connell

    MLD Guest

    I think that you made out as well as can be expected. Any significant
    damage should be apparent well within the time and mileage. Plus you got a
    lot more perks with the extra coverage.
    MLD
     
    MLD, Dec 15, 2006
    #70
  11. Chuck Connell

    MLD Guest

    I think that you made out as well as can be expected. Any significant
    damage should be apparent well within the time and mileage. Plus you got a
    lot more perks with the extra coverage.
    MLD
     
    MLD, Dec 15, 2006
    #71
  12. Chuck Connell

    Dano58 Guest

    Do you/did you plan to keep the car that long? I would maybe ask for 2
    additional items - unlimited use of a comparable loaner car*, should
    the engine have a problem down the road when you are away from home or
    on a trip, and make the warranty transferrable to a future owner.
    Whatever you do, make dsure it is documented and you may want to have a
    lawyer look it over for you.

    *By this I mean, another CRV or something larger, versus them giving
    you a clapped-out
    '93 Civic.

    Dan D
    '07 Odyssey Slate Green
    Central NJ USA
     
    Dano58, Dec 15, 2006
    #72
  13. Chuck Connell

    Dano58 Guest

    Do you/did you plan to keep the car that long? I would maybe ask for 2
    additional items - unlimited use of a comparable loaner car*, should
    the engine have a problem down the road when you are away from home or
    on a trip, and make the warranty transferrable to a future owner.
    Whatever you do, make dsure it is documented and you may want to have a
    lawyer look it over for you.

    *By this I mean, another CRV or something larger, versus them giving
    you a clapped-out
    '93 Civic.

    Dan D
    '07 Odyssey Slate Green
    Central NJ USA
     
    Dano58, Dec 15, 2006
    #73
  14. You're getting the best of both worlds and is exactly the best decision
    that you could have made.

    I would monitor consumption closely for the next few months.
    Traditionally, Honda engines consume virtually no oil between changes.
    There is a caveat here in that Honda considers consumption of up to a
    quart every thousand miles "acceptable" but this same consumption rate
    is very high in comparison to the normal Honda engine.

    JT
     
    Grumpy AuContraire, Dec 15, 2006
    #74
  15. You're getting the best of both worlds and is exactly the best decision
    that you could have made.

    I would monitor consumption closely for the next few months.
    Traditionally, Honda engines consume virtually no oil between changes.
    There is a caveat here in that Honda considers consumption of up to a
    quart every thousand miles "acceptable" but this same consumption rate
    is very high in comparison to the normal Honda engine.

    JT
     
    Grumpy AuContraire, Dec 15, 2006
    #75
  16. Yes, I have kept several cars for 10 years.

    Chuck
     
    Chuck Connell, Dec 15, 2006
    #76
  17. Yes, I have kept several cars for 10 years.

    Chuck
     
    Chuck Connell, Dec 15, 2006
    #77
  18. Good idea. I will monitor both mpg (built in display) and oil use. I know
    what the previous mpg average was, as a basis for comparison.

    Chuck
     
    Chuck Connell, Dec 15, 2006
    #78
  19. Good idea. I will monitor both mpg (built in display) and oil use. I know
    what the previous mpg average was, as a basis for comparison.

    Chuck
     
    Chuck Connell, Dec 15, 2006
    #79
  20. Correction to below... The General Manager had called me again, and left
    another message. I did not know this at the time I typed the below. We
    talked on the phone for 10-15 minutes. He offered to replace the car via
    his dealership, if I detect any problems with the engine, even if American
    Honda does not. He gave me his cell number and told me to call if anything
    develops. So this made me feel somewhat better about the experience.

    Chuck
     
    Chuck Connell, Dec 15, 2006
    #80
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